FAQs

We ship our products within the United States.

Currently, we are not offering our products internationally.

To check on an order, please reach out to sales@hescales.com with your quote number.

Once production has started, there will be a 25% restock fee if you would like to return your product.

We offer several products that are not listed on our website. We specialize in harsh environment weighing applications and showcase these products on our website.

We offer replacement parts (such as load cells), high precision scales, explosion proof scales, lab balances, and moisture analyzers. 

If you have a weighing application need and don't see it on our website, please contact sales@hescales.com to inquire and we will find the right solution for you!